ISO 9001

ISO 9001 is the most widely adopted ISO standard in the world and is successfully used by companies of all sizes and industries as a framework for creating an effective quality management system (QMS).

What is ISO 9001?
  ISO 9001 specifies the requirements for an organisation’s QMS. The internationally recognised standard is suitable for businesses of all sizes and sectors. ISO 9001 requires organisations to demonstrate their ability to consistently provide products and services which meet customer and applicable statutory and regulatory requirements. The standard aims to enhance customer satisfaction by improving company processes and providing assurance to customers that the organisation complies with ISO 9001.    

Benefits of ISO 9001 
Implementing an ISO 9001 QMS within an organisation has various benefits including, but not limited to:
-  consistently providing products and services which meet customer expectations; 
- ​continually improving processes, products and services by identifying improvement opportunities and acting upon them; 
- reducing the likelihood of mistakes and enhanced customer satisfaction;
demonstrating an adherence and commitment to quality to customers, staff and suppliers; 
- identifying any potential problems or opportunities for improvement within the organisation quickly, for example through internal audits; and 
- securing more contracts, for example often contracts and tenders require organisations to be ISO 9001 certified.  

Other Standards and​ Regulations